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Information/Security
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ISO 27001 Information Security

In December 2005, 2sms was certified as complying with the standard BS 7799-2:2002, and ISO 27001:2005.


Visit Here to see our certification. Quoting this Certificate ID: GB05/66853


Customer Benefits

The benefits customers will receive from 2sms's commitment to ISO 27001:2005 are:


Quality

2sms strives to ensure customers receive a quality service, through the implementation of the standard, 2sms have added several enhancements to our service to improve the customer experience. These improvements include:


  • New message sending software has been written, meaning customer messages are processed quicker and we consistently our-perform our SLA.
  • The security of customer data is continually assessed and enhancements implemented to improve the customer experience.
  • Global reach - 2sms connects to multiple carriers and aggregators to provide extensive global coverage and multiple contingency routes for message delivery.
Security

2sms now requires all customers to use Strong passwords and there is an option for an additional layer of security through the use of PIN access.


Business Continuity

As part of the ISO process we have installed our servers within a secure data warehouse located in the USA with two failover sites located in the UK.


Resilience - 2sms is rare in having failover contingency globally for our message sending providers through more than one company. We have observed that no one message sending provider has 100% connection and this is something our customers no longer need to be concerned with.


Continuous improvement - as part of the ISO process, 2sms now discuss potential improvements to all areas of our service on a weekly basis, this includes the discussion of suggestions provided by customers and enhancements put forward by our customer support and IT Departments.


Information Security - The Facts

ISO 27001:2005 is an information Security certification. Information security defines information as an asset, which adds value to an organisation consequently needs to be suitably protected. It can be printed or written on paper, stored electronically,transmitted by post or using electronic means, shown on films, or spoken in conversation.


Information security protects information from a wide range of threats in order to ensure business continuity, minimise business damage and maximise return on investments and business opportunities.


Information security is achieved by implementing a suitable set of controls, which could be policies, practices, procedures, organizational structures and software functions. These controls need to be established to ensure the specific security objectives of the organization are met.


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